Terms and Conditions

Effective Date: 01/07/2025

Welcome to DeskPro. By accessing or using our website (the "Site"), you agree to be bound by the following terms and conditions. If you do not agree with any part of these terms, you must not use the Site.

1. General Information

DeskPro is a provider of commercial furniture and office fitout solutions. The Site provides information about our products, services, and allows for enquiry and quote submissions.

2. Use of the Website

You must be at least 18 years of age to use this Site.

You agree not to use the Site for any unlawful purpose or in a way that may damage, disable, or impair the Site or interfere with any other user’s experience.

3. Product Information & Availability

All product descriptions, images, and specifications are subject to change without notice.

We aim to display items as accurately as possible, but cannot guarantee that colours or dimensions will exactly match physical products.

Availability may vary and some products may be made-to-order or subject to lead times.

4. Quotations and Pricing

All pricing provided on the Site is indicative only and excludes GST unless otherwise stated.

Formal quotes will be provided upon request and may vary based on project scope, delivery location, and installation requirements.

Quotes are valid for 30 days unless otherwise specified.

5. Orders and Payments

Orders are only confirmed upon written acceptance and receipt of deposit or full payment, as required.

We reserve the right to cancel any order in the event of an error in pricing, stock availability, or fraudulent activity.

6. Delivery and Installation

Delivery and installation services are available and may incur additional charges.

All efforts will be made to meet agreed timelines, but DeskPro is not liable for delays due to supplier issues, transport disruptions, or force majeure events.

The customer must ensure clear site access and adequate working conditions for installation.

7. Warranties

All products come with a standard manufacturer’s warranty, which may vary by item.

Warranty claims must be submitted in writing with proof of purchase.

Warranty excludes normal wear and tear, misuse, or damage caused after delivery.

8. Returns and Cancellations

Made-to-order or custom items cannot be returned unless faulty.

Return requests must be submitted within 7 days of delivery and approved in writing.

Cancellations may be subject to fees if materials or production have already commenced.

9. Intellectual Property

All content on this Site (images, logos, text, graphics, etc.) is the property of DeskPro or its suppliers and protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use our content without prior written permission.

10. Limitation of Liability

To the extent permitted by law, DeskPro will not be liable for any indirect, incidental, or consequential damages resulting from your use of the Site or services.

Liability for defective goods is limited to repair, replacement, or refund as determined under applicable consumer law.

11. Privacy

We respect your privacy and handle all personal information in accordance with our [Privacy Policy].

Information submitted through forms or lead ads may be used to contact you about our services or offers.

12. Changes to Terms

DeskPro reserves the right to modify these Terms at any time. Updated terms will be posted on this page with the revised date.

13. Contact Us

For questions about these Terms, please contact us at:

DeskPro
U 1108 / 12 Longland St, Newstead QLD Australia 4006
kane@deskpro.shop